Below you will find the Contact Policy for Ross Kay Realty Consultants
Pro Users all receive a personalized communications package and access to Ross' Direct Line.
Ross Kay Realty Consultants also has a Public Communications Policy:
We return all requests in the same business day. When with clients they receive our full attention, just as you will, when we are working with you. This attention means non-critical calls are returned when we are available to respond in a professional and unrushed manner. As company policy our consultants do not Cell, txt or Email while driving with NO exceptions.
Emails are checked regularly Monday to Friday from 8:00 am - 8:00 pm and outside these times on a non-guaranteed basis. Holidays are observed by all staff and outside functions posted to our calendar may alter our hours of operations for 2 hour responses.
Phone contact is available only after initial email contact has occurred with appropriate follow up occurring.