Below you will find the Contact Policy for Ross Kay. 

Ross' Clients all receive a Client Communications Package just for them.
"This is a Private Policy for Clients Only, that you should already have received previously."

Ross also has a Public Communications Policy designed to be "Fair" that states:
"I return all calls paged through my switchboard in 1 hour.  If I Don't for any reason, you get a coffee on Me.  When with clients they receive my full attention, just as you will when I am working with you.  This attention means non-critical calls are returned when I am available to respond in a professional and unrushed manner to you.  I do not Cell, txt or Email while driving with NO exceptions.  Emails are checked Monday to Friday from 8:00am - 5:00pm regularly and outside these times on a non-guaranteed basis.  Sundays are very valuable in today's world and although I am available, ideally we will connect only if urgent.

Technology today is fairly consistent and reliable yet it still cannot be trusted 100%.  Since Real Estate is a real "Contact Sport" if I have not returned your call in 1 hour please page me again.  I do not want to miss your call!

Urgent Calls are anticipated in my business.  I treat the word "urgent" with the respect intended.  Please ONLY page me using this word if it is truely something that cannot wait.