Contact Us
Ross Kay HomeOwnership AdvisorsEmail
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Below you will find the Contact Policy for
Ross Kay HomeOwnership Advisors
Pro Users all receive a personalised communications package and access to Ross Direct.
Ross Kay HomeOwnership Advisors also has a
Public Communications Policy:
We return all initial inquiry requests within two business days.
Non-critical calls are returned when we are available to respond in a professional and unrushed manner. As company policy our Advisors do not Cell, txt or Email while driving with NO exceptions.
Emails are checked regularly Monday to Friday from 8:00 am - 8:00 pm and outside these times on a non-guaranteed basis. Holidays are observed by all staff and outside functions posted to our calendar may alter our hours of operations for those mandated 2 hour response windows.
Phone contact is available only after initial email contact has occurred with appropriate follow up occurring.
